Global tech scale-up
Unlimited Paid Time Off
Work 100% remotely or from our offices (Bratislava, Prague)
Coaching sessions with our resident communications advisor
Company Stocks
Working time for this position: Mon-Fri 3:30pm CET - 12am CET
Salary: 1300-1600EUR gross + up to 400EUR gross bonus.
About the company:
Cloudtalk is a next-generation business calling software with the best tool for managing all calls from one place.
With the support of our investors (Point 9 Capital in Germany, HenQ in the Netherlands as well as Presto Ventures and Orbit Capital in the Czech Republic), CloudTalk has grown into an industry leader over the last 4 years, with a globally distributed team of ~150 people and a world-class product (one of the highest-rated Contact Center Software and #2 in the SMB segment on G2
Today, we take pride in delivering a solution used by more than 3000 teams of all sizes around the globe, in industries ranging from fintech to the education sector. CloudTalk is the VoIP solution of choice for well-known organizations like Fujitsu, Mercedes, Oyo, CoachHub, Nokia, Deel, and TIER.
About the role:
Whenever our clients have questions relating to our CloudTalk app, the Customer Support L1 team is the first point of contact between the client and our company. Our team wears this as a badge of honour. Representing the company proudly and maintaining a lasting relationship with clients, that's not for everyone! You will succeed in this role if you have a client-first mindset and enjoy working in a truly fast paced, international environment. This is an entry level role so don't worry, we'll teach you all you need to know.
What you will do:
You will be a great fit if..
Why you will love to be a CloudTalker:
Unlimited Paid Time Off
Work 100% remotely or hybrid from our offices (Bratislava or Prague)
CloudPerk - annual budget towards development, health and well-being
Referral bonus up to 5000 EUR
Company Stocks
Coaching sessions with our resident communications advisor
Leaders Academy
Virtual amp; physical team buildings
Multisport benefit card (only czamp;sk market)
External Referral Program Recommend a developer to and get a MacBook Air after a 3 months probation period.
What to expect from our hiring process: