Senior Delivery Manager (Data Analytics)
SuperScale, Slovakia
Job Description
Our Story
At SuperScale we bring games and studios to their maximum potential. With our technology and solutions we bring our partners to the level of performance their product deserves. We help them attract and retain valuable, engaged and happy users, and scale games growth to unexpected heights.
We are defining a new way of running games performance, and are the provider of choice for many of the leading games studios. If you play games, you have most likely played our clients games.
We are also leading the world of gaming into one of their logical and exciting developments and helping games transition to a blockchain-centric world, where NFTs and crypto co-exist with proper, interesting and engaging gaming experiences.
To continue our exponential growth we are bringing-in high performing and ambitious team players, whether an avid gamer or not (we’ll show you, there will be no way back): we are a B2B tech business above anything. We are enthusiastic and gung-ho about games but super- serious about our clients-partners success.
The Role
As a Delivery manager you are in charge of delivering on SuperScale’s promise to scale our partners games or blockchain apps to its maximal business potential.
Your engagement starts already in the later stages of the sales process to help to specify the delivery scope, setting up the success criteria and cross-functional delivery team that you’ll put together based on the project needs. When the project starts, your responsibility together with the Customer Success Manager will be to make sure that we’re exceeding our partner’s expectations.
Responsibilities
- Manage delivery of a project, or multiple projects, from participation in pre-sales to project kick-off through its full life cycle.
- Get a deep understanding of customer expectations and success criteria of the project while being aware of contract details. Work closely with the Customer Success Manager to be in sync with evolving customer needs.
- Work with Customer Success Manager to build relationships with customer stakeholders, manage their expectations, and help to deliver their vision
- Define and document project scope, timeline and resource requirements.
- Work with department heads to build the best possible (multi)-functional team to deliver the project goals
- Plan, coordinate and monitor delivery activities
- Define and manage priorities against the available capacity of team members
- Manage delivery in collaboration with client stakeholders, ensuring appropriate tracking, reporting and governance
- Create a collaborative, innovative and efficient working culture.
- Grow work processes, methods, tools, and guidelines across pillars to improve the way we work and solve operational problems the teams may encounter.
Requirements
- University degree in information technology / computer science is preferred
- Proven experience managing and delivering data oriented and technologically advanced solutions amp; services to the clients
- Excellent client-facing and communication skills
- Ability to lead cross-functional teams
- Strong focus on delivering best possible solutions and services to the clients with extra attention to quality
- Solid organizational, coordination and prioritization abilities including attention to detail and multitasking
- English on an advanced level as you will deal with international clients
In this position we offer monthly gross salary starting from 2800 EUR. The final amount will strongly depend on your seniority, experience and skills.
Benefits
- Full day tasty and rich meals including breakfast, lunch and afternoon snack at your disposition every working day
- WE DO CARE ABOUT YOUR WELLBEING - choose from a wide variety of weekly trainings from functional to pilates or yoga
- Free gym and showers at the offices
- Table tennis and table football
- Free PCR Covid testing for you and discounts for your close ones
- Bike room for those friendly to the environment
- Spacy terrace with a wonderful view to chill with colleagues
- With wonderful new offices located in SKY PARK in Bratislava’s old town you won’t have any trouble with transportation and many services are right on the spot